I think that seems like "Pandemic Remote Access" price gouging, locked in for three years. SimplePay has been unable to unsuspend accounts / recognize payments since 12:00 AM PST 10/19/20 Does anyone here know why CenturyLink have been … Press J to jump to the feed. From what I remember SimplePay accounts are not eligible for static IPs. Forgot password? Warning. Already have a CenturyLink account? You may deny us permission by proceeding no further and your denial will have no affect on your current services. It MUST be a CRIS account. My modem can PING w/reply my internal Public Static IP server, but no PING reply in from the internet. Press question mark to learn the rest of the keyboard shortcuts. Press question mark to learn the rest of the keyboard shortcuts. Login; Sign up; Payroll Software that Simply Works Now anyone can create a correct payroll, faster than ever before. Fiber Help. Honestly, it might be faster cancelling service and calling them to do a post-paid account right away vs them "converting" the account. Few questions if you'll oblige. The Customer Service for SimplePay is TERRIBLE. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. Looking into Fixed Wireless, assuming my location has line of site to the nearby "Water Tower" that the wireless vendor has leased equipment space on top of. No way to get static ips anymore on residential simple pay accounts, they require a business account to get them now. 2. For the security of your account, your session has ended due to inactivity. Version 1.4.8.12. Edit: Adding the solution for posterity. SimplePay is new and is now supported in this app. Online; Parking & Vendors; Merchant Services; PAYMENTS AND REVENUE ASSURANCE TECHNOLOGY . Ummm... no it won't.....Final call with CenturyLink, I was told, if the Public Static IP's can't route IN from the internet, it is my problem to resolve. Huh?? Did your price tier stay the same post conversion? This takes a minimum of 2 days. What are they charging for a static IP? Notice to all customers who are looking to sign up for CenturyLink, When you sign up for CL service online, you will be setup with a prepaid (SimplePay) account. Also I have CentruyLink ON (which is another term for SimplePay) and it's direct fiber to the home using a Calix C844G modem. When you called them and asked the account to be recoded, did you always have a SimplePay or did you once have a post-paid and they "changed" you over to a SimplePay? If the problem persists, please chat with us. Enter your username and password to access your CenturyLink account. Seems like a simple missing static route on their side for my /28. Residential customers trying to order/lease static ip addresses from CenturyLink: As others said, the SimplePay or pre-pay accounts cannot lease static ip addresses. We're hard at work adding even more functionality and you can expect a much wider set of features in future, including viewing tax certificates and submitting claim requests. Did you forget your password or user name? No deposit or credit check; No activation fee; Simple credit or debit card payments; Check availability for the speed that fits your online needs. Get connected and pay as you go. Sign In and manage your account today! Do you want to expand it? Gateway IP will TRACERT and PING reply, none of the other Public Statics do. Strategic Merchant Services . You can get a static IP easily on a business simple pay account. Had to switch from SimplePay to post-paid and it took nearly 5 weeks of talking to them every other day to get everything setup. View entire discussion ( 7 comments) More posts from the centurylink community. Uggg...wish I looked for your post earlier. Yes No. CenturyLink quick bill payment provides a safe, secure online alternative to mailing in your bill payment each month. Find out how Till Payments can save you money and streamline reconciliation on your merchant services across all your payment channels including online, instore or mobile. Back to Home Page Additional taxes, fees, and surcharges apply. Now Business and Wholesale customers should sign in through Control Center to manage their account online. I don't think i was ever charged an activation fee and currently they are charging me $10/month for the static IP. One system accounts are called CRIS accounts. The other system accounts are called Ensemble or C2E accounts. Warning. Although our fiber service usually … You can access the following features from CenturyLink™ Webmail. Legacy post-paid accounts are able to but not anymore now that they’re doing prepaid/SimplePay. Return to Home Page I don't really care about the activation fee, I'm more curious about the ongoing price. NEW! By inputting your account information and clicking the "Continue" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. Login. It'll be either 9 or 13 characters long. Take payments from any customer, anywhere in the world, with confidence. If you use a weak password (like "password123"), your CenturyLink email account could be compromised. If you have a SimplePay account and need it changed in order to obtain a Static IP follow these instructions: New comments cannot be posted and votes cannot be cast, More posts from the centurylink community. View our info video for an introduction. contact … I highly advise against this. Either they say they can't handle Static IPs and transfer me, or they say they can't work on SimplePay accounts and transfer me. Some locations even accept savings account, credit card, debit card or ATM card payments. A community for discussing and asking questions about CenturyLink and their products and services. CenturyLink does not have any physical locations where you can pay your bill, but we do partner with CheckFreePay agents and Western Union agents in many of our cities, so you can work with those partners to make in-person payments. I have the exact same issue that you had. Ask for conversion from C2E to CRIS account. We get that. Close. It definitely wasn't an easy process and I am still worried something is going to be fucked up down the line. Adding the solution for posterity. Login to SimplePay Email Password Don't remember password?. For context I work from home a lot and my IP address has been changing constantly lately which forces me to bug people to whitelist me. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Login or register for Control Center at: sbcontrolcenter.centurylink.com. The other system accounts are called Ensemble or C2E accounts. SimplePay billing outage suspending accounts. Shoutout to Will, Kevin, and Christina for being the only reps to even try to help and find a problem. Press J to jump to the feed. As a result, your experience throughout centurylink.com including the use of drop-down menus, buttons and links will be limited. Home - Welcome to CenturyLink - CenturyLink's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. So i had a lot of issues getting this set up (they kept making mistakes on my accounts and even accidentally canceled it once and sent me $70). Just burned about 10+ hours technical troubleshooting, and about a dozen different CenturyLink people. And I called and they said the exact same thing, "can't assigned static IP to a SimplePay account". Anyway, we broke up and stopped speaking. Seems like I would have to pay out the ass for a business account or switch to a standard DSL account. Cookies help us deliver our Services. When I called Centurylink to avoid disconnection, they not only said that I would not be able to access the account, but, as was the case with setting up the account, that they could not identify the address in their system and, therefore, would be unable to open a new account under my name. All speeds up to. Prepay required. Has anyone had success getting a static IP on one of these accounts? Like HOA owns the account, I have full control of my modem and I make the 'SimplePay' payments monthly using the https://conport.centurylink.com website, I do not pay the HOA directly. Not sure if they can even switch over my account since my current account is a group account under a HOA. By using CenturyLink’s App, you agree to CenturyLink’s use of third-party analytics and monitoring software to record system and user actions within our App. Even then I now somehow have two account IDs (which according to them is impossible, yet if I use their tool to email me my account number I have two) and don't have access to the static IP tool. In the first case, your individual CenturyLink email account could get hacked if you use a weak password. Your user name or password are incorrect. This app complements SimplePay's online payroll service and can only be used in conjunction with an existing Self-Service account. Attention! Centurylink has 2 account systems. Residential customers trying to order/lease static ip addresses from CenturyLink: As others said, the SimplePay or pre-pay accounts cannot lease static ip addresses. Login using a CenturyLink provided Email address. One system accounts are called CRIS accounts. Download the My CenturyLink app. This is totally correct. Credit check, deposit or prepayment with a credit or debit card may be required. 8 months ago. 2. If you are attempting to sign in please use the button below to restart and try again. Been transferred in circles by Centurylink support. Offer details. Examples: johnsmith@centurylink.net; johnsmith@centurytel.net; johnsmith@embarqmail.com 17. You want to call in to setup service and request that you are setup with a postpaid account. Residential customers only. Your browser settings show that JavaScript is disabled. If you have a SimplePay account and need it changed in order to obtain a Static IP follow these instructions: Call: 866-961-2655 Request they use a doc form to recode your account to a post-paid account. Posted by 2 hours ago. To continue using My CenturyLink, please sign in again. The My CenturyLink mobile app can be used to view and pay your bill, manage your products and services, update account information, and receive technical support. TLDR: Must not be SimplePay. User account menu. Fiber Internet 940 Mbps Speed may not be available in your area. Now Business and Wholesale customers should sign in through Control Center to manage their account online. CenturyLink technology (including Fiber), services, features, and offers are not available everywhere and may vary by multi-dwelling unit property. First call, CL rep said, "modem will configure itself". There's a small convenience fee to use a credit or debit card when making a one-time bill payment via the My CenturyLink or Quick Bill Pay services. There are no term commitments or early termination fees, and you won’t be required to do a credit evaluation. CenturyLink (NYSE: CTL) is a technology leader delivering hybrid networking, cloud connectivity, and security solutions to customers around the world. And you want to be sure you are up to date with all the changing requirements from SARS. Enter your home phone number or account number and payment information to pay your bill online. CenturyLink™ Webmail is a full-featured messaging and collaboration application offering reliable, high-performance email, address books, calendaring, and task lists. Maximum download/upload speed of up to 940 Mbps via a wired connection. (you may also hear eshop). LOGIN . Hackers will often use brute force techniques to try many different passwords to gain access to your account. Many hours burned later, NONE of them routable, NOBODY at CenturyLink seems to know why the static IP's will not route publicly to my modem. Basically a disconnect/reconnect of the same services under 2 different systems to get you where you need to be. Wait. By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. Log in sign up. Residential ... CenturyLink Account Number: You can find your account number on the first page of your CenturyLink bill in the very top row. Monthly service rate and taxes are subject to change. In short, even if it's a standard post-paid account, you cannot lease static ip addresses using a C2E account. You can get a digital phone with simple pay other wise another account for just the land line make sure you have an additional phone jack. CenturyLink sold me, I paid for, and they even issued me a /28 block of statics. We recommend that you turn on Javascript and then refresh this page. Session will expire within 5 minutes. CenturyLink offers new customers a simple pay as you go option. By using our Services or clicking I agree, you agree to our use of cookies. Set up paperless billing as well as single or recurring payments. Once they have migrated your account you will be able to add a static IP. Centurylink: Please replace Christina's headset. So there's your fix. You don't have time to struggle with complicated payroll software. Close. My only other option is Mediacom and they are quoting $250/month for their slowest tier speed and a three year contract! Centurylink has 2 account systems. Are you sure that you want to create a new invoice for an account which is an existing member of an account group? Free trial Info video What We're all about. I've read varying pricing models with a $75 activation fee. I was told by one rep that they have internal bulletins that if a C2E customer wants statics, the workaround is to cancel that account and create a new CRIS account. , I paid for, and about a dozen different CenturyLink people their slowest speed... You do n't really care about the activation fee and currently they quoting! Control Center to manage their account online no term commitments or early termination fees, they. To but not anymore now that they ’ re doing prepaid/SimplePay modem will configure itself.! 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